FAQ
Explore the details—simple, straightforward, and transparent.
What is TRMNL?
TRMNL is a modern fashion brand creating minimalist clothing for people who work in tech.
Where is TRMNL based?
TRMNL operates from Singapore and ships to selected international locations.
How do I choose the right size?
Refer to our size guide on each product page for detailed measurements and fit advice.
Do you restock sold-out items?
Yes. You can sign up for restock notifications on product pages.
Where do you ship to?
We ship within Singapore and to selected international destinations.
How long does shipping take?
Orders are typically delivered within 3–7 business days, depending on location.
How much does shipping cost?
Shipping fees are calculated at checkout based on your delivery address.
Will I receive tracking information?
Yes. Once your order ships, you’ll receive a tracking number via email.
What is your return policy?
Returns are accepted within 30 days of delivery for unworn items in original condition.
How do I start a return?
Contact our support team with your order number to begin the return process.
Are returns free?
Return shipping fees may apply unless the item is faulty or incorrect.
When will I receive my refund?
Refunds are processed within 5–10 business days after the return is approved.
How should I care for TRMNL clothing?
Machine wash cold and tumble dry low. Avoid bleach to maintain quality.
Can I change or cancel my order?
Orders can be changed or cancelled within a short window after checkout. Contact support immediately.
Do you offer bulk or team orders?
Yes. For bulk or team enquiries, please reach out via our contact page.